Airline Ticket Agent Resume Example
Here is a free Airline Ticket Agent Resume example to use in 2024. You can use this as base to create a resume for your job application. You can customize this resume with our free resume builder. You can also download the PDF version. Modify our Airline Ticket Agent Resume sample to suit your own needs.
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CONTACT INFORMATION
- Mr Jackson Powell
- 982, Main Road,
- Atlanta, Georgia, 10583,
- United States
- (555)-555-0102
- example+jackson.powell@1001sampleresumes.com
WORKING EXPERIENCE
- Aldicent
- Atlanta, Georgia
- October 2020 - April 2024
- Airline Ticket Agent
- Made and confirmed reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Answered inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Determined whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Checked baggage and cargo and directed passengers to designated locations for loading.
- Traced lost, delayed, or misdirected baggage for customers.
- Dasporis
- Atlanta, Georgia
- April 2018 - October 2020
- Airline Ticket Agent
- Prepared customer invoices and accepted payment.
- Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
- Maintained computerized inventories of available passenger space and provide information on space reserved or available.
- Checked baggage and cargo and directed passengers to designated locations for loading.
- Traced lost, delayed, or misdirected baggage for customers.
- Bullca
- Atlanta, Georgia
- October 2016 - April 2018
- Airline Ticket Agent
- Prepared customer invoices and accepted payment.
- Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
- Maintained computerized inventories of available passenger space and provide information on space reserved or available.
- Checked baggage and cargo and directed passengers to designated locations for loading.
- Provided clients with assistance in preparing required travel documents and forms.
EDUCATIONAL QUALIFICATION
- High School Diploma
- Ticketing
- Northwestern High School
- Atlanta, Georgia
- June 2014 - June 2016
KEY SKILLS
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Actively looking for ways to help people.
- Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents.
- Persuading others to change their minds or behavior.
QUALIFICATIONS
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- The ability to identify and understand the speech of another person.
- The ability to communicate information and ideas in speaking so others will understand.
