Customer Service Associate (CSA) Resume Example
Here is a free Customer Service Associate (CSA) Resume example to use in 2026. You can use this as base to create a resume for your job application. You can customize this resume with our free resume builder. You can also download the PDF version. Modify our Customer Service Associate (CSA) Resume sample to suit your own needs.
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CONTACT INFORMATION
- Mrs Hadley Wright
- 915, London Road,
- Indianapolis, Indiana, 6878,
- United States
- (555)-555-0109
- example+h.wright@1001sampleresumes.com
WORKING EXPERIENCE
- Ken & Saki
- Indianapolis, Indiana
- February 2023 - August 2026
- Customer Service Associate (CSA)
- Entered customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examined checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
- Ordered a supply of cash to meet daily needs.
- Sorted and filed deposit slips and checks.
- Monitored bank vaults to ensure cash balances are correct.
- Spartans Inc
- Indianapolis, Indiana
- August 2020 - February 2023
- Customer Service Associate (CSA)
- Received checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Balanced currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
- Ordered a supply of cash to meet daily needs.
- Sorted and filed deposit slips and checks.
- Performed clerical tasks such as typing, filing, and microfilm photography.
- Dasporis
- Indianapolis, Indiana
- August 2018 - August 2020
- Customer Service Associate (CSA)
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.
- Counted currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Prepared and verified cashier's checks.
- Sorted and filed deposit slips and checks.
- Prepared work schedules for staff.
EDUCATIONAL QUALIFICATION
- High School Diploma
- Marketing
- Langley High School
- Indianapolis, Indiana
- March 2015 - March 2018
KEY SKILLS
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Actively looking for ways to help people.
- Understanding written sentences and paragraphs in work related documents.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Talking to others to convey information effectively.
QUALIFICATIONS
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
